The Role / Location

The main function of this role is to provide Building Management support and oversee day to day operations onsite. There will also a number of concierge focused responsibilities. The candidate must be able to manage a fast-paced environment. Strong planning and co-ordination skills are essential, with management of various stakeholders at the building the fulcrum of this role.

This will be a largely customer facing role being the first point of contact for the property based at the main concierge desk.

The successful applicant will be joining an established team within the property management department based at a prestigious, environmentally leading mixed-use scheme, encompassing Dublin’s finest Grade A office space and unparalleled retail.

Key Responsibilities

• Have a strong work ethic, pro-active attitude, keen desire to learn and willingness to take ownership of projects

• Operating the main reception phone system and inbox, including responding to all queries in a timely manner

• Scheduling and communicating key dates and events onsite, liaising with the central management team to implement sustainable standards

• Help to manage and coordinate facilities operations in the property

• This will be a largely customer facing role being the first point of contact for the property based at the main concierge desk

• Have a strong work ethic, pro-active attitude, keen desire to learn and develop their career and

• willingness to take ownership of a project

• Process access requests for the building and organising meetings

• Handling communication with contractors undertaking maintenance on site

• Managing and updating contractor log, noting delivery results and contractor documentation via Savills Dashboard system

• Preparation of financial and operational reports for the central Savills Facilities Management team

• Serving as a Savills representative at client and occupier meetings

• Ensure that Health and Safety actions identified in Audits are implemented in a timely manner

• Work closely with the central Facilities Management and H&S Compliance Manager

• Manage the onsite Planned Preventative Maintenance planner in conjunction with Savills systems

• Working with the Property Manager to ensure that planned maintenance and project expenditure does not exceed budgets

• Generating new ideas for cost savings and further developing site sustainability

Skills, Knowledge and Experience

• Experience in Building Service Management / Concierge Management / Customer Services

• Management / Security.

• Ability to prioritise with good problem solving and decision-making skills

• Establish and manage relationship with contractors to ensure quality and compliance of works in line with company policy and guidelines

• Ensure efficient planning and response relating to planned and reactive maintenance work required onsite

• Previous experience in a customer facing role

• Must have strong financial awareness to manage services budget

• Awareness and management of Health & Safety

• Strong communication and interpersonal skills

• Have a relevant qualification/experience aligned to Building Management/Concierge Management/Customer Services Management / Security, or demonstrable record of continuous

• personal development.

• Must have excellent IT skills and systems software experience

• Experience in working on multiple projects simultaneously

• Have strong self-management, organisational and administration skills

• High attention to detail

Savills Ireland is an equal opportunity employer.

Savills aims to attract, recruit and retain the best people from the widest possible pool of talent. As such, we are committed to creating an inclusive and diverse working environment for all employees by always striving to be an organisation which does not discriminate, values everyone’s talents and abilities and where diversity is positively promoted.